Business Model
Our vertically integrated model, medical and technical expertise, and culture of innovation create value for stakeholders. In 2020, the dynamism and resilience of our business model was put to the test as the world grappled with the effects of the Covid-19 pandemic. Our ability to operate efficiently, innovate rapidly, and remain on track with our long-term growth solidified our position as Saudi Arabia’s leading healthcare operator.
Our key strengths
Leading brand in prime locations
#1
healthcare operator
in Saudi Arabia
3.2m+
patients across the region
60+
sub-specialties across 7 hospitals and 1,370+ clinics
Reputation for medical excellence
60%
of physicians from Western and Arab Boards
15+
average years’ experience of physicians
20+
national and
international
accreditations
and awards
Cutting-edge technology
1st
1st in implementing
latest medical
technology
321m+
HMG App
transactions
11
in-house designed
applications
and systems
Experienced Management and qualified health practitioners
10+
Management with 10+ years’
experience with HMG
2,750+
physicians
325+
CME training
hours completed
Strategic relationships and in-house expertise
Strategic partnerships
with insurance companies
and suppliers
Sound relations
with government
and banks
42+
Design, develop, and
operate medical
MoH’s facilities
What we do
Facilities and services
We offer integrated healthcare services at prime locations through our clinics, beds, and centers of excellence to patients who visit our hospitals. Our facilities are equipped with cutting-edge technology and serviced by experienced medical practitioners.
We offer a wide range of products that are easily obtained at our pharmacies, located alongside our facilities, as well as through our HMG App and e-services. We also provide comprehensive home healthcare solutions and advanced medical laboratory testing services.
Digital healthcare solutions
We believe innovation is key to improving the lives of people. We engage in partnerships with public and private institutions to extend our digital service offerings.
We provide in-house developed applications and systems for our medical facilities and roll out tailor-made solutions for other healthcare providers.
Design, develop and operate
We have integrated solutions for project development, ranging from planning, designing, project management, construction and furnishing of medical facilities. We also provide services for the management and operation of medical facilities, deployment of staff and other medical advisory services.
How we maximise value
Patient centric approach
Patient safety is entrenched in our values, so we follow best clinical practices to ensure patient safety and enrich patient experience.
Continuum of care
We offer integrated healthcare services at all our medical facilities to maintain continuity of care.
Value engineering
We focus on implementing the latest technologies with best practices of value engineering to enhance operational efficiency
Sound risk management
We manage risk exposure by devising proactive mitigation strategies in line with our risk management framework.
Adapting to change
Due to the dynamic business environment, we position ourselves to respond to market opportunities and changing business needs in an efficient way.