HMG

Cloud Solutions

This year, Cloud Solutions reasserted its leading role in healthcare technology, driving growth and innovation in line with the goals of Saudi Vision 2030 and the Group’s strategic objectives. Our key achievements in 2024 reflect our commitment to enhancing healthcare delivery through digital transformation, positioning us as a pivotal player in the evolving healthcare landscape.

projects completed in 2024

65+

Implemented VIDA in MOH facilities

Received the
Top Enabler for Healthcare Technology Transformation Award

MD Labs

HMG’s Medical Diagnostic Laboratories (MD Labs) had a remarkable year marked by strategic alliances, groundbreaking technology, exponential growth and greater community outreach. In addition, the Company’s extensive network of 19 laboratories across all HMG projects ensured widespread access to diagnostic services, hitting a new record by generating more than 15 million tests in 2024. Furthermore, average wait times for laboratory tests were reduced from nine minutes to less than six minutes through its Swift Draw Program.

Organised more
than 70 workshops and awareness lectures
in 2024

Operational excellence

New Clinical Standing Committees

98.62%

Turnaround Time (achievement of target)

+15m

Tests samples

99.57%

Test Accuracy

9.1 out of 10

Customer Satisfaction

7.9 out of 10

Staff Satisfaction

Pregnancy Rate per IVF Cycle:

20% increase

Number of IVF Cycles Conducted:

25% increase

Home Healthcare

The Group’s Home Healthcare Company (HHC) continued to broaden its services, bringing even more support to patients receiving treatment in the comfort of more familiar surroundings. In addition, highly experienced specialists using the most advanced diagnostic and monitoring equipment, with a more robust administration, have played major roles in increasing efficiency and effectiveness as never before.

Flow Medical

Flow Medical Company stands at the forefront of innovation, redefining the landscape of medical technology management and turnkey solutions. This was a pivotal year for Flow Medical, marked by substantial projects, strategic partnerships and a steadfast commitment to enhancing healthcare delivery.

Taswyat Management

Taswyat Management Company continued expanding its services and leveraging its technical expertise to provide the Group with comprehensive Revenue Cycle Management (RCM). In 2024, the Company completed the final regulatory licensing requirements and insurance contracts for HMG’s three hospitals and four medical centers in record time. It further ensured that all major insurance companies implemented the running policies at the onset of new branches. Despite the complexity and scale of the operations, Taswyat Management’s highly effective and efficient operations played a major role in ensuring an uninterrupted patient flow.