Our corporate strategy unlocks sustainable value for our shareholders and stakeholders through clear strategic pillars, priorities and objectives that are designed to deliver tangible outcomes that are fully aligned with our vision, mission and values.
Strategic Pillars and Drivers
Our Values
Integrity and trust
Care for patients and communities
Safety and security
Attract and invest in the best people
One team
Accountability
Excellence and quality
Innovate, simplify and always improve
Think big and act fast
Our Pillars
Strengthening the Core
Drivers
- Rigorous quality and safety standards
- Top-notch empowered employees
- Cutting-edge technology
- Operational efficiency
- Sustainability
Outcomes
- Patient and customer-centric value service delivery
- Best outcomes and experience
Expanding the Reach
Drivers
- In and out of hospital care; physical and virtual services
- Local, regional and global growth
- Care for communities
Outcomes
- Organic growth while considering inorganic opportunities
Broadening the Service
Drivers
- Entrepreneurship in new services areas
- Innovation in data and digital solutions
- National and international partnerships
Outcomes
- Creation of new business lines
- Revenue diversification
- Security in delivery value chain
Our Priorities
Attract, develop and empower our people
Care about patients, communities and the environment
Provide best-in-class services
Offer the utmost digital user experience
Expand to new locations
Increase operational efficiency
Meet demand in growing sectors and diversify income sources
Maintain position as leading brand in the market
